Order #2645

I order two Le Fritte AML 805 in January 19. I know is pre-order but now is May  and i pay five months ago. Point of question is: after five months never send mail for to inform the progress of my order. I sent to two mail at cs@loverpi.com, the first mail in March and second in May. Never response. I think it's polite to respond to a client who paid five months ago without today any information. I wish ask: Where is my order ? any news on the progress, any predictions on the start of deliveries ?
Thanks you.

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